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Home > Expert advice > Real estate questions > Tenant, I notice water damage. What must I do?

Tenant, I notice a water damage. What must I do?

Water damage

Take urgent measures: cut off the water if necessary, dry... keep damaged property to prove your harm.

Immediately notify your landlord or the real estate agency that manages the property. If necessary, also inform the caretaker, if the building has one, the neighbor if the disorder seems to come from his home, or even the syndic of the condominium.

Declare the water damage to your insurance: you can use an amicable report if your insurer makes it available to you. Send your claim by registered letter or give it to your insurer against a receipt. The claim must be made within 5 days of the water damage.

For its part, the owner (or the real estate agency) will inform the syndic of co-ownership and the neighbor, if the property and in co-ownership and if the disaster seems to come from the neighbor. He will declare the water damage to his own insurance.

Depending on the severity of the water damage, a leak search or expertise may be necessary.

Note : There are agreements between insurers, which determine which insurer will compensate for the damage caused.

Good to know

A lack of insurance on the part of the tenant is a reason that may allow the landlord to break the rental lease, if the lease agreement provides for it as such. Be careful, however, if the lease does not contain this clause, the owner can not evict the tenant in case of lack of insurance.

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