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Degradation of a piece of furniture during a move
Degradation during a move
Your contact information
Contact details of the moving company
Has... (place), the... (date),
Subject: Letter of Complaint
Dear Madam, Sir,
Your company has carried out the ... (date), the move of my furniture since ... (specify the address where the furniture will be picked up) until ... (specify the delivery address) in accordance with the moving contract that we signed on ... .
I would like to contact you on this subject. Indeed, I could see degradations concerning ... (specify the furniture concerned and the nature of the damage), these have been indicated on the attached delivery note (attach the copy of the delivery note).
Or
Having been unable to formulate these reservations on delivery, I hereby inform you of these damages, and this in accordance with Article L121-95 of the Consumer Code, which allows me to do so within 10 days.
As proof, I transmit to you the observation made by Master ... (indicate the name of the bailiff) which specifies the furniture concerned and the extent of the damage. I also attach the assessment and proof of my prejudice (attach a copy of the various documents).
I therefore ask you to kindly compensate me up to ... €.
Pending a rapid response from you, please accept, Madam, Sir, the expression of my distinguished greetings.
Signature
Contact details of the moving company
Has... (place), the... (date),
Subject: Letter of Complaint
Dear Madam, Sir,
Your company has carried out the ... (date), the move of my furniture since ... (specify the address where the furniture will be picked up) until ... (specify the delivery address) in accordance with the moving contract that we signed on ... .
I would like to contact you on this subject. Indeed, I could see degradations concerning ... (specify the furniture concerned and the nature of the damage), these have been indicated on the attached delivery note (attach the copy of the delivery note).
Or
Having been unable to formulate these reservations on delivery, I hereby inform you of these damages, and this in accordance with Article L121-95 of the Consumer Code, which allows me to do so within 10 days.
As proof, I transmit to you the observation made by Master ... (indicate the name of the bailiff) which specifies the furniture concerned and the extent of the damage. I also attach the assessment and proof of my prejudice (attach a copy of the various documents).
I therefore ask you to kindly compensate me up to ... €.
Pending a rapid response from you, please accept, Madam, Sir, the expression of my distinguished greetings.
Signature
Good to know
the mover is responsible in the event of loss or damage to the property entrusted to him, except in cases of force majeure or fortuitous event – Article 1784 of the Civil Code.
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